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Privacy and Data Protection Policy

At GlobalToursCR, the privacy of our clients and strategic partners is a priority. In compliance with international standards and the General Data Protection Regulation (GDPR) of the European Union, we hereby inform our users how we manage their personal information.

1. Data Controller

The entity responsible for the management of your data is the Operations Department of GlobalToursCR, based in Costa Rica.

2. Purpose of Data Collection

We collect only the information necessary to:

  • Manage and confirm your bookings for tours, transportation, and accommodation.

  • Facilitate direct communication between the client and the service provider.

  • Send critical updates regarding your itinerary or operational changes.

  • Comply with legal and billing obligations.

3. Legal Basis and Retention

Your data is processed based on your consent when making a booking or inquiry. We will retain your information only for as long as necessary to complete the contracted service and comply with current tax regulations.

4. User Rights

You have the right at any time to:

  • Access, rectify, or delete your personal data from our database.

  • Restrict or object to the processing of your data.

  • Request the portability of your information. To exercise these rights, you may send a formal request to operaciones@globaltourscr.com.

5. Third-Party Disclosure

To execute the requested services, GlobalToursCR will share only the relevant data with the selected providers (tour operators, hotels, or transportation companies). We do not sell or lease your data to third parties for advertising purposes without your explicit consent.